Do you issue refunds?
Requests for refunds on tickets or passes purchased will be made at our discretion and will be subject to an administration fee. Please speak to us in store.
What happens when I buy a ticket online?
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
What if I don't receive my e-ticket within 2 hours?
Sometimes tickets can go into the 'Junk' mail box, so please check your spam filters and the 'Junk' mailbox if it hasn't arrived within 2 hours.
If after 2 hours your confirmation email and e-ticket has not arrived (after checking your junk mailbox) please email firstname.lastname@example.org if you are certain payment was completed. We will respond during office hours Monday - Friday (excluding bank and public holidays).
What security is in place for purchasing tickets online?
The ticketing system is stored on a secure server and all transactions taking place use encrypted data to ensure that your details are safe when making a purchase online
How can I get in contact with you?
Please contact us us if you have any questions, comments or complaints
Phone: 01202 338420
Post: The Stonehenge Tour HQ, Salisbury Reds, 6 New Canal, Salisbury SP1 1EX
The Stonehenge Tour is operated by Salisbury Reds
Why Can't I Select A Date When Ordering My Ticket?
Our E-Tickets are valid for up to 6 months from the day of purchase, so there is no need to select a date.
Im not planning on taking the Tour for a couple of weeks/months, how do I know what time the buses are?
You can view our Summer, Autumn and Winter timetables on our route and times page.
Where do I catch the bus from in Salisbury?
The tour bus stops at Salisbury Train Station, Stop U on New Canal (opposite the Salisbury Reds travel shop) and it also stops on Catherine Street. Click here to view the route map.
Does my tour ticket give me an allocated time to view the Stones?
If you buy your entrance ticket for Stonehenge with your tour ticket, you don't have to worry about not booking a specific time slot to view the stones.
Does my ticket include the Stonehenge land train?
Yes your combined tour and Stonehenge ticket will include the cost of the land train.
Can I pay for my ticket on bus?
Yes you can buy your ticket from the bus driver however please be aware any transactions over £30 will need to be paid using cash due to contacless limitations.