Do I have to book a time slot at the Cathedral?
Yes, because of the current Cornavirus situation, you do need to bok a time slot with them. Click on the link below to go to the booking page.
How do I change the date of my ticket?
Your tickets are date-restricted but your chosen date can be changed. To change the date of your ticket, you will need to contact our customer services team on 01202 338 420 or email us at firstname.lastname@example.org to speak to one of our advisors. We request that you give us at least 24 hours in times of amendments.
How can I get in contact with you?
Please contact us us if you have any questions, comments or complaints
Phone: 01202 338420
Post: The Stonehenge Tour HQ, Salisbury Reds, 6 New Canal, Salisbury SP1 1EX
The Stonehenge Tour is operated by Salisbury Reds
Where do I catch the bus from in Salisbury?
The tour bus stops at Salisbury Train Station, Stop U on New Canal (opposite the Salisbury Reds travel shop) and it also stops on Catherine Street. Click here to view the route map.
How Long Does the Tour take?
The bus tour itself takes approximately 1 hour and 11 minutes. 30 minutes from Salisbury to Stonehenge, 40 minutes from Stonehenge via Old Sarum back to Salisbury.
To find out how long it takes to visit Stonehenge itself, visit the English Heritage Website, there are tips on what to see if you have a limited amount of time.
We would advise that you leave about 5 hours to make the complete trip if you are visiting Stonehenge, Old Sarum and the Cathedral.
What happens when I buy a ticket online?
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
Does my tour ticket give me an allocated time to view the Stones?
If you buy your entrance ticket for Stonehenge with your tour ticket, you don't have to worry about not booking a specific time slot to view the stones.
What if I don't receive my e-ticket within 2 hours?
Sometimes tickets can go into the 'Junk' mail box, so please check your spam filters and the 'Junk' mailbox if it hasn't arrived within 2 hours.
If after 2 hours your confirmation email and e-ticket has not arrived (after checking your junk mailbox) please email email@example.com if you are certain payment was completed. We will respond during office hours Monday - Friday (excluding bank and public holidays).
Im not planning on taking the Tour for a couple of weeks/months, how do I know what time the buses are?
You can view our Summer, Autumn and Winter timetables on our route and times page.
Is the bus ticket valid all day?
Yes, you can get on and off the tour as much as you like for the whole day.
If you have the all in one ticket, your access to the catherdral is valid for up to 48 hours after the date you take the bus tour, in case you don't have time to see everything in one day.
Does my ticket include the Stonehenge shuttle bus?
Yes your combined tour and Stonehenge ticket will include the cost of the shuttle bus.
Where can I buy my ticket from?
Tickets are available to buy in advance online, or you can visit the Salisbury Reds travel shop. Other locations tickets can be bought at are Salisbury rail station, Salisbury Tourist information Centre and on the bus.